Civil vs Criminal Complaints
The local Crown indicated that the difference between whether a case is deemed to be Civil or Criminal is the fact that it has to be “APPARENT” that the person intended to take the money without any work being done. If this can’t be established then the only other recourse to prove criminal intent is to establish a “PATTERN” multiple complainants which establishes the same pattern of behavior. Then the case could be viewed by the Crown as Criminal instead of civil.
Otherwise complainant(s) must seek civil remedies to deal with their disputes. Initiate a small claims action or report them to the Better Business Bureau, Ministry of Consumer Affairs, Electrical Safety Authority. Canada Revenue Agency leads can be launched if money was taken and the person feels that this income in not being reported.